Our operations group will create a customized, comprehensive, Online Franchise Operations Manual to serve as a sales tool for the franchise model, a training guide for new franchisees, a reference guide for established franchisees, a “liability limiter” for the franchisor, and as a legally binding quality control device for the entire chain. We will also develop online training programs for use in conjunction with the Online Operations Manual by the franchisee, the franchisee’s employees, and corporate employees.

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